6

POS System

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Getting Started Android POS Floor Plan Screen Order Screen Client Station Kitchen Display

Order Screen

Kevin Teh

Last Update منذ ٦ أشهر

1) The user will see the order screen after clicking the CASH SALE, NEW, TABLE, and TEMPORARY TABLE buttons (Chapter 2 - Figure 24).

2) The order screen has functions such as searching for items, category items, salespersons, history records, order tickets, and more, as well as billing.
3) Users can switch the salesperson they want to be responsible for.

4) The order item and total order amount will be displayed.

Figure 41

1.0 Search Item

1) Users can search for items by clicking the search icon in the upper left corner.

Figure 42

2) Users can search for items by entering the item code in the search bar.

Figure 43

3) Users can search for items by entering the item name in the search bar.

Figure 44

4) Click the QR code icon in the search bar to scan the item’s QR code. To do this, the user needs to click ALLOW when prompted to grant the BBS POS Android application permission to access the device camera to take photosand record videos.

Figure 45

2.0 Category Item

1) Users can view items by clicking buttons for different categories in the top navigation bar.

2) Each item will be listed with the code, description, and price.

3) Users can add items by clicking on the item box.

Figure 46

2.1 Set Menu

1) The set menu option is for customers who want to order a combo set.

2) Click on the Set Menu button to order.

3) Select a combo set from the option list.

Figure 47

4) Enter a remark to provide additional information.

5) The user must check the box if a customer wants a takeout order.

6) Click on the item the customer wishes to add.

7) Click the CONFIRM button to order successfully.

Figure 48

3.0 Salesperson

1) Users can switch salesperson information on a specified tablet device.

2) Users can change the salesperson’s names in the order screen.

3) Click on the salesperson profile in the upper right corner.

4) Select a salesperson to switch to the salesperson in charge.

Figure 49

4.0 History

1) Click the HISTORY button to view the history (Figure 41).

2) The history will include the receipt number, table number, order total, payment type, transaction date and time, and will display a list of customer order items.

3) The bottom of the screen shows the total history and total amount.

4) Users can search history by clicking the SEARCH, PAYTYPE, DATE, and STATUS buttons.

Figure 50

5) Transaction complete.

Figure 51

6) The transaction is uploaded to the cloud.

Figure 52

7) The transaction has been voided.

Figure 53

8) The transaction is waiting to be uploaded to the cloud.

Figure 54

4.1 Void

1) The user can void the transaction.

2) Select a transaction and long press on it (Figure 50).

3) A window will pop up after long pressing.

4) Click the Void button to void the transaction.

Figure 55

5) Enter the reason for cancelling the transaction.

6) Click the SAVE REASON & OK button to save the reason and void the transaction.

7) Click the CANCEL button to close.

8) Click the OK button to void the transaction.

Figure 56

4.2 Reprint

1) Users can reprint transactions.

2) Select a transaction and long press on it (Figure 50).

3) A window will pop up after a long pressing.

4) Click the Reprint button to reprint the transaction.

Figure 57

5) Click the YES button to reprint the transaction.

6) Click the NO button to close.

Figure 58

4.3 Email

1) Users can send transactions to customers via email.

2) Select a transaction and long press on it (Figure 50).

3) A window will pop up after a long pressing.

4) Click the Email button to email the transaction.

Figure 59

5) Enter the email address used to email the transaction.

6) Click the DONE button to email transaction success.

Figure 60

5.0 Ticket

1) The ticket is used to deliver the customer’s order to the kitchen. The ticket will contain information such as order number, table number, number of pax, date and time, waiter name, station, printer IP address, device ID, and order list.
2) Customer can use the order slip to check their order. The order slip will contain the order number, table number, number of pax, date and time, waiter name, station, printer IP address, device ID, and order list.

3) Click the TICKET button (Figure 41).

4) The printer will print the ticket and order slip separately.

Ticket

Figure 61

Order Slip

Figure 62

1) A printer icon will appear in the order list.

Figure 63

2) The user can reprint the item again.

3) Please select an item and long press on it.

4) A window will pop up after a long pressing.

5) Click the Reprint button.

Figure 64

6.0 More

1) Click the MORE button (Figure 41).

2) Single station and server station.

Figure 65

Figure 66

6.1 Station

Permission is different for single / server stations and client stations.

6.2 Single / Server Station

6.2.1 Order Slip

1) Users can reprint the order slip.

2) Click the MORE button (Figure 41).

3) Click the Order Slip button (Figure 65).

Order Slip

Figure 67

6.2.2 Open Drawer

1) The user can open the cash drawer.

2) Click the MORE button (Figure 41).

3) Click the Open Drawer button (Figure 65).

4) The cash drawer will open.

6.2.3 Guest Check

1) Users can print guest checks for customers to check on their orders.

2) Click the MORE button (Figure 41).

3) Click the Guest Check button (Figure 65).

4) Click the YES button to print the slip.

5) Click the NO button to close.

Figure 68

Guest Check

Figure 69

6.2.4 On Hold

1) Users can choose to hold the order.

2) Click the MORE button (Figure 41).

3) Click the On Hold button (Figure 65).

4) Enter a reference

5) Click the DONE button to submit the reference.

Figure 70

6) Once the user submits a reference, a red circle will appear on the floor plan screen.

7) The red circle lets the user know there is an order.

Figure 71

8) Users can click on the red circle to view the order number, total order amount, date, and time.

9) The user can click on the white box to return to the order screen, where they can choose to void the order if desired.

Figure 72

10) Users can proceed with the order from the order screen.

11) Once the customer pays, the red circle disappears.

Figure 73

6.2.5 Setting

1) Click the MORE button (Figure 41).

2) Click the Setting button (Figure 65).

3) There are four settings that the user can edit.
  • General
  • Display
  • Printer
  • Credit card

General Setting Part A

General Setting Part B

Display Setting

Printer Setting

Receipt Template 1

Figure 74

Receipt Template 1 Item No

Figure 75

Receipt Template 1 Barcode

Figure 76

Receipt Template 2

Figure 77

Receipt Template 2 Item No

Figure 78

Receipt Template 2 Barcode

Figure 79

Ticket and Order Slip Font

1) Small

Figure 80

2) Medium

Figure 81

3) Large

Figure 82

Credit Card Setting

Credit Card Receipt

Figure 83

6.2.6 Reprint EOD

1) Users can reprint end-of-day records.

2) Click the MORE button (Figure 41).
3) Click the Reprint EOD button (Figure 65).
4) Select the end sale reference to be reprinted.

Figure 84

6.2.7 Re-Email EOD

1) Users can re-email end-of-day records.

2) Click the MORE button (Figure 41).

3) Click the Re-Email EOD button (Figure 65).

4) Select end sale reference to re-email.

Figure 85

6.2.8 Eod Receipt

Figure 86

6.2.9 Table

1) Users can transfer tables or combine tables.

2) Once a table is reserved for the customer who placed the order, the table is considered occupied and cannot be used by another customer.

Transfer Table

1) Users can use it when customers change tables.

2) Click the MORE button (Figure 41).

3) Click the Table button (Figure 65).

4) A window will pop up.

5) Click the Transfer Table button.

Figure 87

6) Select the zone to transfer.

Figure 88

7) Select the table number the user wants to transfer.

Figure 89

8) Transfer completed.

9) Afterwards, the user will see the previous red colour in Table 1 transferred to the selected table.

Figure 90

Combination Table

1) The user must use it when the customer wants to combine two tables into one table.

2) Click the MORE button (Figure 41).

3) Click the Table button (Figure 65).

4) A window will pop up.

5) Click the Combine Table button.

Figure 91

6) Select the zone to combine.

Figure 92

7) Select the table number to combine.

Figure 93

8) The combine is complete.

9) The user will see the previous red combination from Table 1 in the selected table.

Figure 94

6.2.9 Restore

1) Before restoring a backed-up database, make sure that the user has backed up their database.

2) Click the MORE button (Figure 41).

3) Click the Restore button (Figure 65).

4) Find the backup database file directory.

5) Select the backup database file to restore.

Figure 95

6) The screen shows completion.

7) Click the OK button.

Figure 96

6.2.10 Void Order

1) Users can void orders.

2) Click the MORE button (Figure 41).

3) Click the Void Order button (Figure 65).

4) Enter the reason for cancelling the order.

5) Click the SAVE REASON & OK button to save the reason and void the order.

6) Click the CANCEL button to close.

7) Click the OK button to void the order.

Figure 97

6.2.11 Service Charge

1) Users can adjust service rates.

2) Click the MORE button (Figure 41).

3) Click the Service Charge button (Figure 65).

4) Enter the service rate.

5) Click the DONE button.

Figure 98

6) The order total includes a 5% service rate.

Figure 99

7) Service rates are for specific transactions only.

8) Users can access the general setting to include a consistent service rate in all transactions by clicking the MORE button (Figure 41) and the SETTING button (Figure 65).

6.2.12 Data Cleaning

1) Users can clear all records uploaded 10 days ago.

2) Click the MORE button (Figure 41).

3) Click the Data Cleaning button (Figure 65).

4) Click the YES button to clean the data.

5) Click the NO button to close.

Figure 100

6) Data cleaning is completed.

Figure 101

6.2.13 Resync Data

1) The current and local tables must be inactive before resyncing the data record.

Figure 102

2) Click the MORE button (Figure 41).
3) Click the Resync Data button (Figure 66).
4) Click the YES button to resync the data record.
5) Click the NO button to close.

Figure 103

6) Resync of data record completed.

Figure 104

6.2.14 Backup

1) Users can back up the database.

2) Click the MORE button (Figure 41).
3) Click the Backup button (Figure 66).

4) Enter the backup database name.

5) Click the DONE button to save.
6) Click the CANCEL button to close.

Figure 105

7) The screen shows completion.
8) This screen displays the backup database file directory.

9) Click the OK button.

Figure 106

6.2.15 End Sale

1) Users can print the end sale.

2) Click the MORE button (Figure 41).
3) Click the End Sale button (Figure 66).
4) Click the YES button to confirm the end sale.
5) Click the NO button to close.

Figure 107

6) Enter the cash count.

7) Click the DONE button to print.

8) Click the CANCEL button to close.

Figure 108

End Sale

Figure 109

6.2.16 EOD Email

1) Users can send end-of-day records via email.

2) Click the MORE button (Figure 41).

3) Click the EOD Email button (Figure 66).
4) Click the YES button to confirm the end sale.
5) Click the NO button to close.

Figure 110

6) Enter the cash count.

7) Click the DONE button to email the end-of-day record.
8) Click the CANCEL button to close.

Figure 111

9) End-of-day records are sent to the email address set by the user.

Figure 112

6.2.17 Customer

1) Users can help customers register as members.

2) Click the MORE button (Figure 41).
3) Click the Customer button (Figure 66).

4) Enter the customer member number in the box.

5) Select the MEMBER TYPE from the option.

6) Enter the customer’s name in the box.

7) Enter the customer’s NRIC in the box.

8) Enter the customer’s phone number in the box.

9) Enter the customer’s email in the box.

10) Click the OK button to register as a member.
11) Click the CANCEL button to close.

Figure 113

6.2.18 Report

1) Users can print reports.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).
4) Select a category.

Figure 114

Current Hold Bill Report

1) Users can print the current hold bill report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).
4) Click the CURRENT HOLD BILL button (Figure 114).

Figure 115

Current Void Bill Report

1) Users can print the current void bill report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).
4) Click the CURRENT VOID BILL button (Figure 114).
Cash Count Item Report

1) Users can print the current void bill report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).

4) Click the CASH COUNT ITEM REPORT button (Figure 114).

Figure 116

Current Sale Report

1) Users can print the current void bill report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).

4) Click the CURRENT SALE button (Figure 114).

Figure 117

Current Error Input Report

1) Users can print the current void bill report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).

4) Click the CURRENT ERROR INPUT button (Figure 114).

Figure 118

Current Hourly Report

1) Users can print the current hourly report.

2) Click the MORE button (Figure 41).
3) Click the Report button (Figure 66).
4) Click the CURRENT HOURLY button (Figure 114).

Figure 119

6.2.19 Split Table

1) Click the MORE button (Figure 41).
2) Click the Split Table button (Figure 66).
3) Orders with less than two items will not be processed for splitting.

Figure 120

4) Orders containing at least two items will be processed for splitting.

5) Select the order item the user wants to split.

6) Click the SPLIT button to split.
7) Click the CANCEL button to close.

Figure 121

8) Click the YES button to confirm splitting the table.

9) Click the NO button to close.

Figure 122

10) The floor plan table in the floor plan screen has detected two transactions.

Figure 123

6.2.20 Pax

1) Users can adjust the number of pax at the table.

2) Click the MORE button (Figure 41).

3) Click the Pax button (Figure 66).

4) Enter the number of pax.

5) Click the DONE button to submit.

Figure 124

6.2.21 Discount

1) Users can adjust the discount rate.
2) Click the MORE button (Figure 41).
3) Click the Discount button (Figure 66).
4) Enter the reason for adjusting the discount rate for the item ordered.
5) Click the SAVE REASON & OK button to save the reason and adjust the discount rate for the item ordered.
6) Click the CANCEL button to close.
7) Click the OK button to adjust the discount rate for the item ordered.

Figure 125

8) Enter the discount rate.

9) Click the DONE button to submit.

Figure 126

10) There is a 2% discount on the order.

Figure 127

11) Discounted rates apply only to specific deals.

12) Users can use discount rates to offer discounts to customers.

6.2.22 Drawer Cash

1) Click the MORE button (Figure 41).

2) Click the Drawer Cash button (Figure 66).

3) Enter the reason and amount.

4) Click the CASH IN or CASH OUT button.

5) Click the YES button to save and confirm the amount the user wants to cash in (Figure 128) or out (Figure 129).

6) Click the NO button to close.

Figure 128

Figure 129

7) Users will receive a record of cash in and out transactions with dates and descriptions.

8) Click the PRINT button to reprint.

9) The bottom of the screen displays total cash in, total cash out, and balance.

Figure 130

Cash In & Cash Out

Figure 131

6.2.23 System Log

1) The system log is a record of logging system events such as errors and warnings.

2) Click the MORE button (Figure 41).

3) Click the System Log button (Figure 66).

4) The system log will contain the date, time, and record of the logged system event.

Figure 132

6.2.24 Upload

1) Users can upload their latest data to the cloud but must ensure an internet connection.

2) Click the MORE button (Figure 41).

3) Click the Upload button (Figure 66).

4) After clicking the button, the latest data will be uploaded to the cloud.

7.0 Bill

1) Users will see this section when the customer is ready to pay and settle their outstanding balance.

2) Click the BILL button (Figure 41).

3) There are two sections. On the left is the ordered item section. It will list all the food and drinks ordered by the customer, along with the corresponding price and quantity. On the right is the bill section. It will display the total order amount, including any applicable service charge, the total amount due from the customer, etc.

Figure 133

4) Users can access the bill section and continue processing customer payments.

5) If the customer is a member, follow these steps:

  • Enter or scan membership ID / contact / NRIC.
  • Click the SEARCH button.
  • Enter a reference.
6) If the customer has a voucher, follow these steps:
  • Enter the voucher number.
  • Click the enter key symbol button.

7) Click on the MULTI PAYMENT or CASH button.

8) There are a variety of multi-payment methods to choose from.

Figure 134

9) User must enter the amount less than the total amount when the customer pays by using credit card.

Figure 135

Figure 136

Official Receipt

Figure 137

10) There is a cash payment option.

Figure 138

11) Click the PRINT button (Figure 133) to enter the payment amount, and then click the PRINT button to print the receipt.

Figure 139

12) Click the YES or NO button to save and confirm the transaction.

Figure 140

Official Receipt

Figure 141

13) Calculate and record the amount due, the amount paid, and the remaining balance.

14) Click the OK button to close.

15) Click the EMAIL button to send the receipt.

Figure 142

16) User can enter their email to receive receipt.

Figure 143

17) Click the MORE button (Figure 133) to split the bill, discount, and deposit.

Figure 144

18) Click the CANCEL button (Figure 133) to close.

7.1 Split Bill

1) Click the MORE button (Figure 133).

2) Click the SPLIT BILL button (Figure 144).

3) Customers can ask to split the bill only if they order at least two items.

Figure 145

4) Select the item the customer wants to split.

Figure 146

5) Click the PRINT button (Figure 133) to enter the payment amount, and then click the PRINT button to print the receipt.

Figure 147

6) Click the YES or NO button to save and confirm the transaction.

Figure 148

Official Receipt

Figure 149

7) Calculate and record the amount due, the amount paid, and the remaining balance.

8) Click the OK button to close.

9) Click the EMAIL button to send the receipt.

Figure 150

10) The previously selected item no longer appears in the left section.

Figure 151

7.2 Discount

1) Apply the discount to the customer.
2) Click the MORE button (Figure 133).
3) Click the Discount button (Figure 144).
4) Enter the discount amount.
5) Click the DONE button to submit.

Figure 152

6) The discount will then be automatically applied to the customer bill.

Figure 153

7.3 Deposit

1) The customer has the option to pay a deposit on their bill.

2) Click the MORE button (Figure 133).

3) Click the Deposit button (Figure 144).

4) Enter the amount.

Figure 154

5) The deposit will then be automatically added to the customer bill.

Figure 155

6) Click the PRINT button to print the receipt (Figure 139).
7) Click the YES or NO button to save and confirm the transaction 

(Figure 140).

8) The receipt will show the balance that need to be paid.

Official Receipt

Figure 156

7.4 Voucher

1) The customer can decide to use VOUCHER for their bill.

2) Enter the VOUCHER CODE.

Figure 157

3) The amount for the voucher will automatically apply in the bill.

Figure 158

4) Enter the amount and click the PRINT button.

Figure 159

5) Click the YES or NO button to save and confirm the transaction 

(Figure 140).

6) Click the OK button to close (Figure 142).

7) Click the EMAIL button to send the receipt (Figure 142).

Official Receipt

Figure 160

7.5 Membership Point

1) The customer can deduct their bill using MEMBERSHIP POINT.

2) Click the MORE button (Figure 41).

3) Click the SETTING button (Figure 66).

4) Click on the display receipt member point under printer setting.

Figure 161

5) Search the membership ID through the search button (Figure 133).
6) The number of points will be displayed after entering the membership.

Figure 162

7) Click on the CASH button to see the selection of payment methods.
8) Click on the MEMBER POINT button to deduct.

9) User can receive the receipt through email if they have member.

Figure 163

Official Receipt

Figure 164

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